How To Live Your Best Life
Take control of your day, meal prep, cook, and enjoy excellent food with Celcy
How It Works
Is it safe to leave my Celcy plugged in when I am not using it?
Yes, it is completely safe to leave your Celcy plugged in when not in use. Celcy acts similar to a refrigerator. You need to leave it plugged in to ensure your meals stay fresh.
Will this increase my energy bill?
You should not expect to see any significant increase in your yearly energy bill. However, like any appliance it does require some incremental amount of energy usage.
When do Celcy meals arrive each week?
Celcy meals will be delivered based on your desired meal plan.
How long does it take for my meals to arrive after ordering?
Meals are shipped using two-day ground service. There may be some minimal processing time before your order is shipped, but this should be limited to about one business day.
Can Celcy replace my oven or freezer?
We would love for Celcy to be the only kitchen appliance you use, but we wouldn’t recommend you get rid of your other appliances quite yet. If you are looking to cook for more than one or two people, you are likely going to need your oven. And of course, you need your freezer to store Max’s favorite, Chocolate Chip Cookie Dough Ice Cream, that Celcy can’t make.
How long does Celcy take to cook a meal?
Because our meals are designed and curated by personal chefs, each meal’s cook time will vary based on the chef’s recommendation. On average though, it likely will take about 20 minutes to cook a meal.
Can Celcy cook multiple meals at the same time?
Not at this time. We know you want a larger version so Max and our team of engineers are hard at work on our plans for a multi-meal version.
Can I connect Celcy to my smart home?
Absolutely. Celcy connects with Alexa, Siri, and Google Assistant and will work with Google Nests, Homepods, and Amazon Echos.
Besides Celcy meals, what else can I cook in Celcy?
At this time Celcy is limited to Celcy meals. We are working diligently to add more meals to our menu as well as other brands you already know and love.
What are the portion sizes for Celcy meals?
Celcy are single serve meals and are portioned to fill all your hunger, caloric, and nutritional requirements for a meal.
Do you have vegan or vegetarian options?
Yes, we do have vegetarian options. We are looking forward to adding more vegan and different dietary meals to Celcy’s menu soon.
I pre-ordered, how long will it take until my Celcy shows up?
Pre-orders are launching approximately 6 to 8 months prior to your delivery. We are still ramping up production and working diligently to get them to you soon. Please bear with us as we revolutionize the kitchen and create the future.
When do I get my unit?
Beta units will be shipped for you to start enjoying in the Spring of 2023.
Why do I need a deposit to get my beta unit?
Launching Celcy is tough. With your deposit we can continue to enhance the Celcy experience. Your support means so much to us and that is why we are offering you great perks like 15 free meals and 50% off a unit.
Is the down payment or food refundable?
There will be no refunds to the 3-month beta experience at this time. If a unit or meal comes damaged and/or unusable, we will provide instructions on how to return and replace it.
How much does the food cost?
Each meal order will consist of 15 meals, for a total of $180 per meal order on average. Different meal orders will cost different prices depending on the contents of the order.
Where do I get the food?
At this time, you will only be able order your food on our website or upcoming mobile app. Food will go on sale as we get closer to the start date of the beta experience.
How long does it take to get my food?
Once you order, you should receive your food within a week. All food is shipped via 2 day service in insulated packaging. Please place your meals in your freezer and Celcy immediately upon receipt.
Can I get to keep the Celcy after my 3-month beta experience?
Yes, if you would like to keep your Celcy after your 3-month beta experience, you can purchase for up to 50% retail price with the beta deposit going towards the purchase!
How big is the Celcy? Will it fit on my counter?
The unit is designed to fit on your counter, underneath the hanging cabinets. It has a depth of 14 1/2 inches (with cable), a width of 18 1/4 inches, and a height of 16 1/8 inches.
Do I have to post on social media during my 3-month beta experience?
There is no social media commitment during your 3-month beta experience. However, we do have a section in our terms & conditions on do’s and don’t of social media for you to review if you do decide to post.
What if I don’t like the Celcy and want to return it before my 3-month beta experience is over?
You can certainly return the Celcy if you don’t have a positive experience, but the deposit is non-refundable and there is a fee for unordered meals. You can review meal order requirement in our terms and conditions. However, once you stop cooking, we don’t think you will want to go back!
What if I don’t like the food options?
You will have full access to our 25 meals and different protein options to satisfy all your cravings. However, once the meal options are announced, if you have dietary restrictions that prevent you from participating in the Beta Experience, we will offer a full refund on a case-by-case basis prior to your unit shipping. Unfortunately, after a unit has shipped, we will not be able to offer a refund.